Privacy Policy
Effective Date: February 19, 2026
1. Introduction
Welcome to toeflprep.ai (“we,” “our,” or “us”). This Privacy Policy explains how we collect, use, store, and protect your information when you use our website and services available at https://toeflprep.ai (the “Service”).
toeflprep.ai is an all-in-one platform designed to help users prepare for the TOEFL test through personalized study plans, realistic test simulations, and instant feedback on speaking and writing tasks.
By using our Service, you agree to the collection and use of information in accordance with this Privacy Policy.
2. Information We Collect
We collect the following types of information:
A. Personal Information
When you register, purchase a subscription, or use our services, we may collect:
- Full name
- Email address
- Payment information
- TOEFL-related information (such as target score, test date, skill levels, and onboarding responses)
B. Non-Personal Information
We may automatically collect certain non-personal information, including:
- Browser type and version
- Device information
- Usage data
- Cookies and similar tracking technologies
Cookies help us improve user experience and analyze website performance.
3. Purpose of Data Collection
We collect and use your information to:
- Provide access to the platform and its features
- Create personalized study plans
- Deliver test simulations and feedback
- Process payments
- Communicate with you regarding your account and updates
- Improve the quality, performance, and functionality of the Service
- Ensure security and prevent fraud
4. Data Sharing
We do not sell, rent, or share your personal data with third parties for marketing or commercial purposes.
Personal data is only shared when necessary to operate the Service through trusted service providers (see Section 6) and only to the extent required for them to perform their functions.
5. Children’s Privacy
Our Service is not directed to children under the age of 13 (or the minimum legal age in your jurisdiction). We do not knowingly collect personal data from children.
If we become aware that we have collected personal data from a child without proper consent, we will take steps to delete such information promptly.
6. Third-Party Services
We use the following third-party service providers to operate our platform:
- Auth0 – for authentication and identity management
- Google Login – for optional account sign-in
- Supabase – for database and backend infrastructure
- Stripe – for secure payment processing
These providers may process personal data on our behalf as data processors. They are contractually obligated to protect your information and process it only for the purposes of providing their services to us.
We encourage you to review their privacy policies for more information on how they handle data.
7. Data Retention and Protection
We retain personal data only for as long as necessary to:
- Provide the Service
- Comply with legal obligations
- Resolve disputes
- Enforce our agreements
We implement appropriate technical and organizational measures to protect your data against unauthorized access, loss, misuse, or alteration.
While we take reasonable steps to safeguard your information, no system can guarantee complete security.
8. User Rights
Depending on your location and applicable laws (including GDPR), you may have the right to:
- Access your personal data
- Request correction of inaccurate data
- Request deletion of your data
- Object to or restrict certain processing
- Request data portability
You may refuse to provide certain personal information; however, this may limit or prevent access to some features of the Service.
To exercise your rights, please contact us at contact@toeflprep.ai.
9. External Links
Our website may contain links to external websites that we do not control. We are not responsible for the privacy practices or content of such third-party sites.
We encourage you to review the privacy policies of any external websites you visit.
10. Legal Compliance
We act as a data controller with respect to personal data collected directly from users.
We comply with applicable data protection laws, including the General Data Protection Regulation (GDPR) where applicable.
We process personal data lawfully, fairly, and transparently, and only for legitimate purposes.
11. Updates to This Privacy Policy
We may update this Privacy Policy from time to time.
If we make material changes, we will notify users by email and update the Effective Date at the top of this page.
Your continued use of the Service after changes become effective constitutes acceptance of the updated Privacy Policy.
12. Contact Information
If you have any questions about this Privacy Policy or how your data is handled, please contact us at:
Email: contact@toeflprep.ai